FOR IMMEDIATE RELEASE

 

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Evan Birkhead

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SYSDM INTRODUCES "WYSDM FOR BACKUPS" SOLUTION

 

Patent-pending software technology pinpoints trouble spots
in complex, distributed IT storage infrastructures



September 8, 2003 - NEW YORK - SysDM, Inc., a leading developer of innovative storage management solutions, today announced initial customer shipments of its WysDM for Backups software solution. With WysDM for Backups, enterprises are able to meet their service agreements, backup within prescribed time windows, and ensure their data is backed up - alleviating the significant business risks of bottlenecks and delays.

 

WysDM for Backups implements SysDM's patent-pending Cross-Domain Performance Correlation technology. This innovative, agent-less technology analyzes information collected from both network and storage domains to provide IT teams with real-time backup reports describing what happened, what's happening now and what may happen.

"Problems with data backups tend to lie with distributed elements in the backup infrastructure, such as the systems being backed up, network connection devices," said Doug Bovie, IT Project Manager, Systems & Engineering Group for Equant, a leader in global telecommunications. "WysDM for Backups pinpoints these problems for us immediately. This significantly decreases our MTTR and frees up our operations teams. And it provides us with an insurance policy that we're getting the most out of our existing infrastructure and media investment."

 

"Backup problems can have a damaging impact on enterprises, putting the entire organization at risk," said Alan Atkinson, CEO and co-founder of SysDM. "The interdependencies among technologies make it exceedingly difficult to find the causes underlying application failures and performance bottlenecks. We designed WysDM for Backups from the ground up to enable reliable backups."

Cross-Domain Performance Correlation

WysDM for Backups gathers and correlates performance and configuration information from enterprise-wide elements. These elements can include backup servers and software, tape libraries and drives, storage applications, servers, network devices, and storage arrays. SysDM for Backups consolidates performance information and utilization rates from all these assets, highlighting bottlenecks.

 

This Cross-Domain Performance Correlation functionality enables backup administrators to pinpoint the true cause of infrastructure failures and performance bottlenecks before they impact the business of performing backups. Because WysDM for Backups actively collects data (rather than react to events), it is able to interpret trending information from its historical data mine.

 

Agents aren't required to make WysDM work. Indeed, most WysDM for Backups technology is agent-less. The WysDM for Backups modules are preconfigured to access information from a variety of devices, including Legato Networker software, Veritas NetBackup software, Quantum tape drives and libraries, Storage arrays, Fibre Channel and IP switches, and Linux, Solaris and Windows servers.

 

WysDM for Backups is designed modularly, so it can expand as your organization's needs grow. The key module is the WysDM Predictive Analysis Engine (PAE). The PAE provides automatic, out-of-the-box system, application and correlation analysis. It continually scans the data, searching for performance issues and patterns. The PAE alerts operations staff before problems become backup failures or performance bottlenecks. The PAE is able to reach conclusion on, for example, when the file system is full or filling up, when a tape drive is low or faults, and when a backup isn't running properly.

 

The WysDM Reporter module provides more than 150 reports are provided out of the box, including Top 10 slowest clients, media utilization, most common errors, and SLA reports.

 

WysDM for Backups installs in hours, returning its value immediately, as opposed to traditional solutions that take days, weeks or even months. No installation is required on backup servers, and the application integrates with existing IT tools via XML APIs. WysDM for Backups runs under Solaris, Linux or Windows. Screen shots and customer references are available upon request.

 

 

 

About SysDM

Based in New York and London, SysDM is a leading developer of innovative storage management solutions. The company was founded in 2001 by technology executives and software engineers from StorageNetworks, EMC, Goldman Sachs and Micromuse. Their vision is to bring application-centric performance management to the world of distributed computing. SysDM's patent-pending Cross-Domain Performance Correlation is an agent-less technology that analyzes information collected from both network and storage domains to provide IT teams with real-time backup reports describing what happened, what's happening now and what may happen. Gartner Group estimates the storage software market will grow to $16.7 billion in 2005.

 

SysDM, the SysDM logo, WysDM, and WysDM for Backups are trademarks of SysDM, Inc. All other trademarks in this press release are the properties of their respective owners. All rights reserved. Copyright © 2003, SysDM, Inc.

 

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